You can contact our customer support department here about your web subscription. There are various ways you can contact our representatives.
We have noticed an increase of fraud over the past few months. Unfortunately, much of this fraud is perpetrated by customers who have legitimately purchased services, but later deny having done so to their credit card companies. Please keep in mind this is illegal, in fact this is a felony punishable by jail time. We fully investigate all claims of credit card fraud which may include asking you to sign an affidavit. In addition, if you perpetrate such activity, your credit card may be black listed and may be unable to be used for any internet purchases.

How Can I Cancel My Subscription?
To Cancel your VirilityXL membership. CANCEL HERE
To cancel non-trial subscriptions simply contact our friendly customer support agents by email : support@otcsupport.com or Phone : 1-425-610-7764

When Will My Order Be Shipped?
In most cases orders leave our warehouse within 1 business day after ordering online. All our orders are send from the US by US Postal Services . Please allow a extra day in case of Public Holidays . Our standard ground shipping takes from 4 to 7 business days within the continental United States. International shipments take 7-21 business days from day of shipment unless customs causes a delay for some reason.

Can I Track My Order?
Yes, After we send your package you should've received a email with your Tracking Number. If you did not receive your TN please email support@otcsupport.com and we will provide you with your tracking number. You Can track it on www.usps.com .

Do You Ship Worldwide?
Due to some shipping problems we ship worldwide with the exception of the following countries : Afghanistan Africa Albania Algeria Angola Armenia Azerbaijan Belarus Bosnia Bulgaria Burundi Cambodia China Congo Croatia Cuba Ecuador Egypt Eritrea Ethiopia Georgia Ghana Guatemala Indonesia Israel Kazakhstan Kirghistan Laos Liberia Libya Lithuania Macedonia Malaysia Malmöin Moldova Mongolia Myanmar Nigeria North Korea Pakistan Palestine Philippines Republic of Central Africa Romania Russian federation Rwanda Sierra Leone Sudan Surinam Tajikistan Turkey Turkmenistan Ukraine Uzbekistan/ouzbekistan Yemen Yugoslavia Zaire